Effective Date: 24 July 2025
Welcome to TuskerLaptops.com (“we”, “our”, “us”). These Terms and Conditions govern your use of our website and services. By accessing or making a purchase from our site, you agree to these Terms. If you do not agree, please do not use the site.
1. Eligibility
By using our services, you confirm that:
- You are at least 18 years old or using the website under the supervision of a parent or guardian.
- You are legally capable of entering into binding contracts under Zimbabwean law.
2. Products and Orders
- Product Descriptions: We strive to ensure accuracy, but errors may occur. If a product is not as described, please contact us.
- Pricing: Prices are listed in USD or ZWL and may be subject to change without notice.
- Order Confirmation: Placing an order does not guarantee acceptance. We reserve the right to cancel any order for any reason, including limited stock, payment issues, or suspected fraud.
3. Payments
We accept various payment methods (e.g., EcoCash, ZIPIT, USD cash, bank transfer). Payment must be completed before your order is processed. All transactions are subject to verification and authorisation.
4. Shipping and Delivery
- Delivery Areas: We currently deliver within Zimbabwe. Delivery times vary based on location and stock availability.
- Delays: We are not responsible for delays caused by couriers, natural events, or other issues beyond our control.
5. Returns and Refunds
We accept returns within 7 days of delivery if:
- The item is faulty or not as described.
- It is returned in original condition with proof of purchase.
Refunds may be processed as store credit, replacement, or cash (depending on your payment method).
6. Warranty
Most laptops come with a limited warranty provided by either the manufacturer or our store. Warranty terms vary per product, and damage due to misuse or negligence is not covered.
7. User Conduct
You agree not to:
- Use the website for illegal or unauthorised purposes.
- Attempt to harm the website, interfere with its functionality, or access user data.
- Post or transmit harmful, misleading, or abusive content.
8. Intellectual Property
All content on this website (including text, graphics, logos, and images) is the property of TuskerLaptops.com and protected under copyright law. You may not copy or reuse it without permission.
9. Limitation of Liability
To the extent permitted by Zimbabwean law, TuskerLaptops.com is not liable for any indirect, incidental, or consequential damages arising from your use of the site or products purchased.
10. Governing Law
These Terms and Conditions are governed by the laws of the Republic of Zimbabwe. Any disputes shall be resolved in Zimbabwean courts.
11. Changes to Terms
We may update these Terms from time to time. Changes will be posted on this page with the updated date. Continued use of the website means you accept the revised terms.
12. Contact Us
If you have questions about these Terms, please contact us:
TuskerLaptops.com
Email: [email protected]
Phone: +263779234260 \ +263713864290