Last Updated: 24 July 2025
TuskerLaptops.com (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share the information you provide to us when visiting or using our website and services (collectively, the “Services”).
By accessing or using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please do not use the Services.
1. Updates to this Policy
We may update this policy from time to time for operational, legal, or regulatory reasons. Any updates will be posted on this page with the new date above.
2. Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, phone number, email, address.
- Order Information: Billing and shipping address, payment details, order history.
- Account Details: Username, password, and preferences.
- Shopping Behaviour: Products viewed, added to cart, or wishlisted.
- Customer Communication: Any messages or inquiries sent to us.
- Device & Usage Data: IP address, browser type, time of visit, and interactions with the site, collected via cookies and similar technologies.
3. How We Use Your Information
We use your data to:
- Fulfil your orders and manage returns or support requests.
- Communicate with you regarding your account or orders.
- Send you promotional messages (you can opt out anytime).
- Improve our website and customer experience.
- Detect and prevent fraud or misuse.
- Comply with applicable Zimbabwean laws.
4. Cookies & Tracking
We use cookies to enhance your browsing experience and understand user interactions. You can adjust your browser settings to refuse or delete cookies. However, some features of the site may not function properly without them.
5. Sharing Your Information
We may share your information only when necessary:
- With service providers who help us process payments, ship orders, manage data, or provide customer support.
- With marketing partners to personalize or improve your experience (without selling your personal data).
- When required by law to respond to legal requests or protect our legal rights.
We do not sell your personal information to third parties.
6. Security & Retention
We implement security measures to safeguard your data, but no system is 100% secure. We keep your information only as long as needed for our services or to comply with legal obligations.
7. Children’s Privacy
Our services are not directed at children under 16 years. We do not knowingly collect their data. If a child has provided us with personal data, a guardian may contact us to request deletion.
8. Your Rights
Under applicable Zimbabwean privacy standards, you may:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request details on how your data is processed.
- Withdraw consent where applicable.
To exercise these rights, contact us using the details below.
9. Contact Us
For any questions, concerns, or data-related requests, please contact:
TuskerLaptops.com
Email: [email protected]
Phone:+263779234260 \ +263713864290